The VIBE Policies

a. General Terms & Conditions:

  1. VIBE Instructors and classes are subject to change without notice.

  2. VIBE Pilates Studio is a cashless studio.

  3. VIBE Pilates Studio accepts Mastercard, Visa, and American Express.

  4. VIBE Pilates Studio is not responsible for any bank overdraft fees.

  5. All VIBE classes must be prepaid.

  6. All sales are final. Classes are non-refundable, exchangeable, or transferable.

  7. Grip Socks are required. Bring your own or they can be purchased in studio.

b. Cancellation Process & Policy:

  1. What if I need to cancel my class? No worries! Log into your VIBE account via online or app. to cancel your class spot. 

  2. What is the cancellation policy? We require 12 hours notice before making any kind of changes to your schedule. That means you can cancel or change classes up to 12 hours before class start time without a fee.

    1. Unlimited members are charged $25 for a "No Show".

    2. Late cancellations are charged $15. You must cancel 2 or more hours prior to your scheduled class time to qualify as a Late Cancel.

    3. Cancellations not made before the 2 hour window are considered a "No Show". Package members will simply forfeit their class.

    4. There are no exceptions. Please do not ask.

    5. In the event of defaulting with our 12 hour cancellation policy all clients authorize Studio 45 to charge their card on file for any no show and late cancellation fees.

    6. Private/Duo classes require a 24 hour cancellation. Less than 24 hours incurs a $25 fee.

    7. All sales are final. Classes are non-refundable, exchangeable, or transferable.

c. Waitlist Policy: 

  1. What is the waitlist? If a class you’d like to take is full, we highly recommend putting yourself on the waitlist. Not only is there a good chance you’ll get into the class, but it also helps us know where to add more classes. 

  2. How does the VIBE waitlist work?